Australian
Owned

 
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Terms & Conditions

As per the attached schedule Accommodation Wholesalers Australia will be referred to as AWA and is the facility operator.

AWA is a WA based business and this agreement is governed by the third party - accommodation establishments laws in force within Western Australia.

standbyrooms.com.au is owned and operated by Accommodation Wholesalers Australia - ABN 85-103-816-637 under its own name and under the web domain names as set out herein these terms and conditions. By using this facility you agree to these terms and conditions. It is your responsibility to read, understand and check periodically for changes to these terms and conditions. If you do not understand these terms or conditions please e-mail us so that our staff may explain. If you disagree with any of the terms or conditions please do not use this facility.

Placing an Order
By filling out the reservation order from our web site is an offer by you to purchase a product or service at the price specified. You must ensure that all columns of the reservation form are complete before submitting.

Sometimes due to unforseen circumstances beyond our control AWA reserves the right to reject your order. This may be due to unavailability, incorrect pricing, errors in product or due to AWA not being happy with a product or service supplied by a third party. Once your order is accepted and payment is processed AWA will issue you a confirmation of order.

Copyright
All contents included in this facility without limitation, information, text, materials, graphics, logos is the property of AWA and must not be used to copy, reproduce, modify or republish to third parties without the authorisation of AWA.

Cancellation
Cancellation of bookings will incur a cancellation fee. If cancelled within 48 hours charges will be dependant on AWA and third party cancellation policies, which may be to 100%. If cancelled prior to 48 hours notice an administration fee of $11 per room / apartment / unit will apply.

If 3 or more rooms are booked per night this is regarded as a group, please inquire for your cancellation policy and conditions of the third party at the time of booking.

Changes to Bookings
Changes to reservations of under 3 rooms can be made up to 48 hours prior to arrival date at no charge (only 1 amendment is allowed per booking free of charge). Any additional amendments or amendments made within 48 hours of arrival date may incur an $11 fee per amendment. (A reduction of rooms or number of nights booked will be treated as a cancellation).

Changes to group Reservations
AWA will inform you of the policy as per the third party terms and conditions.

Confirmation of Bookings
It is the responsibility of the customer to check carefully that all details of the reservation confirmation are correct and to ensure that all details within are correct.

Price
All prices quoted on this facility are in Australian dollars. All prices quoted include all charges including local government charges (GST) unless otherwise specified. Should any changes of price occur AWA will do its best to find similar or better standard accommodation at the same price.

Arrival and Departure Times
Arrival and departure times are specifies on the information page for each property. There is no guarantee on early arrival or late departure requests. This is at the properties discretion and subject to availability.

Delivery
Once your order is accepted and payment is processed AWA will issue you a confirmation of order, which you will present on checkin at your chosen hotel.

Additional Services / Requests
Extra person rate, cot / extra bed charges and any other additional requirements are to be paid directly to the property on arrival.

Liability
As this facility provides the ability to enter into transactions with third parties we are not responsible for those third parties or the goods or services they offer. If refunds are due to you from third party suppliers the agent will provide you with assistance in claiming such funds from those suppliers.

AWA does not recommend any third parties, it is up to the customer to select a suitable product / service provider by using the facility. This is set up for suppliers to display their products / services and customers to purchase these at a discount price.

AWA is not responsible for any public liability. All third parties who provide the product or service will generally carry a public liability insurance. Any public liability matters are between the third party supplier and the customer. AWA will do its best to help the customer on any queries regarding such matters.

We recommend that you take insurance cover against loss of items or theft. AWA is not responsible for any loss or damage to any items or theft in care of a third party. The policy of the third party will come into effect.

Clients Responsibility (Legal Restrictions)
It is the client responsibility to check all property information when making a reservation. ( eg: number of persons covered by the accommodation rate, maximum number of persons allowed in the room etc. ) If further clarification is required contact us on: info@standbyrooms.com.au

Any damage or losses caused to this service or facility due to transmitting viruses or as a result of any action by you will lead to prosecution to the fullest extent of the law. Also by using this facility you agree to accept any costs financially for damages and / or losses.

To use this service you must be at least 18 years old and must have sufficient credit on your credit cards and must not violate the law in any way whilst placing an order. Violation of laws will result in prosecution to the fullest extent of the law.

Security & Privacy
" Credit Card Payments are made through a secure site using SSL technology in conjunction with Thawte.
" A trust fund is kept for client payments - therefore keeping all client monies secure until after their stay.
" AWA will not pass any information provided by clients to any other organisations.

All rights not expressly granted in these terms and conditions are reserved by Accommodation Wholesalers Australia.

Contact Details
The Manager
info@standbyrooms.com.au
A Division of Accommodation Wholesalers Australia

ACN: 103 816637


Copyright © 2002 Accommodation Wholesalers Australia Pty Ltd. | ACN 103 816 637